Dealing with a Difficult Boss

November 21, 2008

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Does Your Boss Drive You Nuts?

One of the most important factors in determining an employees’ satisfaction is the relationship with their immediate supervisor.  According to Marcus Buckingham and Curt Coffman in First, Break All the Rules, your supervisor “defines and pervades your work environment. If she sets clear expectations, knows you, trusts you and invests in you, then you can forgive the company its lack of profit-sharing program.  But if your relationship with your manager is fractured, then no amount of in-chair massaging or company-sponsored dog walking will persuade you to stay and perform.”

If you are blessed with a fantastic boss - one who is supportive, encouraging, competent, and confident, who wants you to be successful and cares about your professional advancement - then you’ve hit the jackpot.  Nurture this relationship and work hard to show that your boss’s investment in you is worthwhile to him/her.  Unfortunately, not everyone’s boss is close to this ideal. Read more

The Opportunity of Conflict

August 28, 2008

You’ve been working very hard on a new project. You’re counting on everyone to get their pieces in, on time, and to standard. However, you dread getting John’s project. Every time you receive something from him, it’s laden with typos, it doesn’t make a lot of sense, and you have to do it yourself. You don’t want to hurt his feelings, but you’d rather not expect anything of him than receive sub-par materials.

Does this sound like you? Everyday we encounter conflict. We spend so much time avoiding conflict, but what would happen if we embraced it? Read more